SiView Specialist – remote

  • Vollzeit
  • Zürich
  • Veröffentlicht am 22.09.2022

Stellenbeschreibung

Support the customer in operation of MES IBM SiView, handover of customization and support activities to new resources, and Go-Live of new interface between customer`s ERP and SiView MES.

– Single point of contact for the 2nd Level Support as well as the coordination with

 the 2nd Level Support (from customer side) and emergency escalation.

– Support the 2nd Level Support with the recovery of the production system configuration

 after exchange of defect parts (complete HW system, hard disk or interface card etc.)

– Analysis of problems according to their severity and recovery and resolution

 of production critical errors based on the 2nd Level Support problem report.

– Test and introduction of changes based on user requests and software system enhancements.

– Test of the software system – and operating system-fixes on application and operating system level.

-Installation of such fixes on the servers or rather the root directory for client installation

including all necessary software correction in SiView and related utilities.

– Implementation of necessary changes, fixes in coordination with customer

– Train resources for future customization, operation and maintenance

 

-IBM SiView

-Strong communication skills

 

Kontakt:
GULP Schweizer AG
Herr Adrian Stan
Email: [email protected]
Tel: +41 44 511 86 86

Tagged as: IT/IT-Dienstleistung, Technologie

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